Perfect Fit Promise
Perfect Fit Promise β Bendigo Locals
We know finding the right fit during pregnancy can be tricky. That's why we offer our Perfect Fit Promise to all Bendigo customers who receive local delivery.
How it works:
If your size isn't quite right, we'll personally pick it up and swap it for you - no shipping, no post office trips, no hassle.
Eligibility:
- Available for Bendigo suburbs with local delivery
- Contact us within 7 days of your delivery date
- Item must be unworn with tags attached and in original condition
- Excludes: Nursing bras, maternity bras, underwear, swimwear, and breast pads (hygiene items)
The process:
1. Email us at info@motherduckmaternity.com.au within 7 days of delivery with:
- Your order number
- The item and size you need
2. We'll confirm if your size is available and schedule a pickup within 3 business days (sometimes same day!)
3. We'll swap β collect the original item and deliver the correct size to your door
4. No size available? We'll pick up the item and issue store credit to use anytime
Terms:
- One size exchange per item
- Pickup scheduled within 3 business days of your request
- Item must be in resalable condition (unworn, tags attached, no damage or odours)
- Store credit issued if requested size is unavailable
- Hygiene items (nursing bras, maternity bras, underwear, swimwear, breast pads) are excluded from this service and follow our standard returns policy
Eligible items include: Maternity dresses, tops, pants, shorts, leggings, outerwear, and non-intimate apparel
Why we do this:
You deserve to feel confident and comfortable. We're here to support Bendigo mums every step of the way - because getting the right fit shouldn't be stressful.
Have questions?
Email us at info@motherduckmaternity.com.au or view our full Refund Policy.